Privacy Policy

Paysme Limited (“We”; “Us”) is committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms and Conditions and any other documents referred to therein), sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how We will treat it.


For the purpose of the Data Protection Act 1998 (the “Act”), the Data Controller is Paysme Limited (Company Registration 07435577) having its registered address at Rise London, 41 Luke Street, London EC2A 4DP.


    We may collect and process the following data about you:
  • Information that you provide when you use our website (the “Website”). This includes information provided at the time you register to use our Services or when you download the app (“Services”). We may also ask you for information when you report a problem with our Website;
  • if you contact Us by telephone or in writing, We may keep a copy of that correspondence or communication;
  • details of transactions (including debit or credit card details which are stored on our payment service provider’s secured server) you carry out through the Website and of the fulfilment of your orders; and
  • details of your visits to the Website and the resources that you access.

If you have provided Us with the personal data of another person, you confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and provided him/her with a copy of our Terms and Conditions.


We may collect information about your mobile phone, computer or other device from which you access the Website including where available your IP address, operating system and browser type, for systems administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log in to our Website.

Please note that our advertisers may also use cookies, over which We have no control.


We take appropriate measures to ensure that any information collected from you is kept secure and kept only for so long as is necessary for the purpose for which such information is used.

If any of your personal data changes, or if you have any questions about how We use data collected which relates to you, please contact Us using the details below.

We normally update your personal data within seven (7) working days of any new or updated personal data being provided to Us, to ensure that the personal data We hold about you is as accurate and up to date as possible.


    We use information held about you in the following ways:
  • to ensure that content from our Website is presented in the most effective manner for you and your device;
  • to provide you with information and/or Services that you request from Us or which We feel may interest you, including discount vouchers or special promotions, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts entered into between you and Us; and
  • to notify you about changes to our Services.

We will not share your data with third parties for marketing purposes unless We have procured your express consent to do so.

We will only contact you by electronic means (e-mail or SMS) with information about services similar to the Services used by you through the App or the Website.


We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties

  • in the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets; or
  • if We or substantially all of our assets are acquired by a third party, in which case personal data held by it about our customers will be one of the transferred assets; or
  • if We are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our Terms and Conditions and other agreements; or
  • to protect the rights, property or safety of Paysme Limited, our customers or others.


You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your data to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise this right at any time by contacting Us using the contact details below.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information We hold about you.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies.


Any changes We may make to our Privacy Policy in the future will be posted on this page and on our Website.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Rise London, 41 Luke Street, London EC2A 4DP or to

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