Terms and Conditions

CAB:APP TERMS AND CONDITIONS

At cab:app, we want to ensure that you can use our services via our website www.cabapp.net (“Website”) and smart phone app (“App”). We have therefore set out our terms and conditions (“Terms”) by which we provide you with our services and which apply to all users (whether they are drivers or passengers). We ask that you please read the Terms carefully when you download our App or access our Website and to print and retain a copy of these Terms for your future reference.

The provisions of these Terms are legally binding on you. By downloading the App or accessing our Website or by making any use of the Website or the services provided by cab:app (“cab:app Service(s)”) , you are indicating your agreement to be bound by these Terms. If you do not agree with the provisions of these Terms, you will not be able to use the Website or the App and all its features and functionalities.

To use the cab:app Service you will need your own mobile or smart phone, tablet or other device that allows you to access the internet. cab:app’s multiplatform system supports i-Phone, iPad and most Android smart phones.

To use the cab:app Service you expressly represent and warrant that you are legally entitled to enter these Terms, that you are at least 18 years of age and that you have authority and capacity to enter into these Terms. The cab:app Service is not available to persons under the age of 18.

Please see our Privacy Policy for more information about how we collect, use, and share information on the Website.

cab:app may modify these Terms at any time. Any such modification shall be posted on the Website. By using the cab:app Services, you agree to be bound by any such changes to these Terms. It is therefore important that you review these Terms and the Website regularly and that if you do not agree with any of these Terms, you must immediately discontinue your use of the cab:app Services and Website.

For the avoidance of doubt cab:app does not provide or agree to provide transportation services to any user of the cab:app services, website and/or the app and cab:app is not a transportation carrier. It is up to the driver to offer transportation and taxi services which may be facilitated through use of the cab:app services. Cab:app facilitates a method to obtain such third party transportation and taxi services, but does not and does not intend to provide transportation services or act in any way as a transportation carrier, and has no responsibility or liability for any transportation services provided to you by such third parties. Any contract for the provision of such transportation and taxi services shall be between the passenger and the driver and any laws, regulations, rules, guides and policies governing the use and operation of a taxi applicable to the relevant area the taxi operates (“relevant taxi laws”) shall prevail once a driver accepts to pick up and drop off a passenger. You are responsible for ensuring compliance with any relevant taxi laws and complying with all road traffic and road vehicle laws or regulations (including but not limited to compliance with the road vehicles (construction and use) regulations 2003 (as amended). Cab:app shall not be liable for any breach by you of such relevant taxi laws or any road traffic and road vehicle laws or regulations. Cab:app recommends all drivers check with their local authority for further information on the relevant taxi laws.

  1. ABOUT US, THE CAB:APP SERVICES, THE WEBSITE AND THE APP
    1. The Website is owned and managed by Paysme Limited (“We” or “Us” or “Our”), a company registered in England and Wales with company registration number 07435577 and registered address at 3rd floor, 60 Gray’s Inn Road, WC1X 8AQ, London, England.
    2. cab:app operates and maintains the Website and the App, which is a smart/mobile phone application and website that can be used by people wishing to hail a taxi for a journey and by taxi drivers looking for their next passenger to drop to a destination. Further details of cab:app Services can be found by visiting the Website.
  2. REGISTRATION
    1. Anyone may access our Website or download our App. However, in order to use the cab:app Services, you shall be required to register with us as a registered user (“Registered User” or “You”).
    2. Registered Users who intend to use the cab:app Services will either be a passenger (“Passenger”) or a driver (“Driver”).   
    3. Passengers can register by completing their details on the App. Drivers may register by completing their details on the App or on the Website. To provide you with a safe environment to use the cab:app Services, we will conduct verification and security procedures in respect of the information provided by you in your online registration form.
    4. By registering with and providing us with your name, email address and contact mobile telephone number, you consent to cab:app communicating with you by email text and push messaging, including without limitation, to provide you notice of any security breach in lieu of other written notification.
    5. Drivers who register for the cab:app Service via the App or the Website will receive a message informing the Driver that their profile is “pending” and that they are required to supply cab:app with a copy of their taxi cab licence and any other documentation which may be required by the Drivers local licencing authority. Once cab:app receives the Driver’s taxi cab licence and any other relevant documentation, cab:app shall verify details of the Driver and once approved the Driver’s registration process will be completed and the Driver shall receive an email or text message (“Confirmation Email or Text”) confirming their registration and that the Driver can now use the cab:app Service. Drivers must adhere to the requirements of any Relevant Taxi Laws in addition to these Terms.
    6. Passengers who register for the cab:app Service via the App will receive a text message, which forms part of the verification process. The Passenger must reply to the text message in accordance with the instructions provided therein. Cab:app will not be liable to the Passenger for any costs incurred in replying to the text message. On receipt of the Passenger’s text message reply, cab:app may complete the registration process. The Passenger will receive a Confirmation Email or Text confirming their registration with us once we have received and accepted their registration.
    7. You warrant that the information you provide to us at all times is true, accurate and correct. You agree to promptly notify us of any changes to your personal details so that we may update our records of your details to provide you with the cab:app Services.
    8. We reserve the right to suspend your access to the Website, the App or the cab:app Services if we have reason to believe that you have not complied with the provisions of these Terms.
    9. Your contract (“Contract”) with us shall commence on the date of your Confirmation Email or Text.
  3. DETAILS OF THE CAB:APP SERVICE
    1. Once registered, a Passenger will be able to electronically hail a taxi via the options available through the App or the Website, including but not limited to “Hail Now”, “Pre-Book” and “Fixed Price” (together known as “Hail”). You acknowledge that some options to Hail may not be available in certain cities. Drivers may accept a Passenger’s Hail and once accepted a Passenger will be able to track their Driver as the Driver proceeds to the Passenger’s pick-up address.
    2. Upon arrival at the pick up address, drivers may start the taxi meter one (1) minute after the agreed pick up time. In respect of a Fixed Price Hail, the Passenger acknowledges that this may be subject to change if the Driver is kept waiting for longer than one (1) minute after the agreed pick up time submitted through the App or the Website. Any additional amount over and above the Fixed Price fare for such additional waiting time should be decided between the Driver and the Passenger. cab:app accepts no responsibility or liability whatsoever in respect of any additional costs incurred by the Passenger as a result of any failure by the Passenger to meet the Driver at the agreed pick up time.
    3. Passengers will also be able to manage their bookings via the “My Bookings” facility, and amend their profile details at “My Details” on the App.
    4. When a Driver registers with cab:app their details will be sent to cab:app for approval and authorisation before the Driver’s account becomes live. Once activated and registered Drivers will be able to view jobs in the local vicinity (viewing both pick-up and destination address when provided by the passenger) at “Jobs” under “Now” and also preview all “Pre-Booked” jobs (and, if available, all Fixed Price Hails), via the App. Drivers will be able to manage their account and view their “My Jobs”. Subject to arrival at the pick up address, a Driver may only start the meter one (1) minute after the agreed pick up time with the Passenger.
    5. In respect of Fixed Price Hails, the Driver acknowledges and agrees that:
      1. they are entitled to engage their meter in accordance with Hackney Carriage Law one (1) minute after the agreed pick up time, provided that the Driver is at the pick up address;
      2. in the event the metered fare, on arrival at the Passenger’s destination, is lower than the Fixed Price fare, the Driver shall only charge the lower metered fare; and
      3. in the event the metered fare, on arrival at the Passenger’s destination, is higher than the Fixed Price fare, the Driver shall only charge the Fixed Price fare,

      but in the event the Driver is kept waiting at the pick up address for longer than one (1) minute after the agreed pick up time, the Driver reserves the right to charge for waiting time in accordance with waiting time charges stated on the local authority tariff card displayed in the Driver’s cab in addition to the Fixed Price fare, such amount to be reasonable and proportional to the waiting time and agreed with the Passenger. cab:app accepts no responsibility or liability for any losses or costs incurred by the Driver arising as a result of a Passenger failing to meet the Driver at the agreed pick up time.

    6. The Driver shall be able to add money into the virtual wallet included within the App (“Driver Wallet”). Driver’s use of the App and acceptance of any Hail will be subject to the Driver Wallet holding a minimum amount of money as set by cab:app from time to time.
    7. For each Hail that a Driver accepts, cab:app’s fees for a Driver’s use of the App shall be deducted from the Driver Wallet in accordance with the fee structure set out in the Driver Wallet on the App from time to time. Fixed Price Hails, will result in the amount of money deducted by cab:app, in accordance with the fee structure, being multiplied by a factor of two (2).  The Driver acknowledges that the money deducted from the Driver Wallet per Hail by cab:app may vary depending on the city in which the Driver is operating. Monies held in the Driver Wallet may only be refunded at cab:app’s sole discretion.
    8. The App offers Passengers the choice to pay the Driver by debit or credit card. Cab:app’s payment service provider is PCI compliant and any card details submitted by a Passenger are held on a secure server and will not be disclosed to any other person. Passengers paying by debit or credit card may be subject to an additional transaction fee. Passengers who elect to pre-register their debit or credit card details in advance of payment in respect of use of the App by using ‘Add Card’ may be subject to a small transaction fee related to the cost of verifying and processing a card in advance.
    9. cab:app shall deposit Passenger payments into a Driver’s bank account as soon as reasonably practicable following cab:app receiving confirmation of the Passenger’s payment in cleared funds, subject to the deduction by cab:app of a transfer fee each time such a transfer to the Driver’s account is made. The Driver acknowledges and agrees that he/she is responsible for ensuring that their bank details are correct and up to date at all times. cab:app shall not be liable for any losses or costs incurred by the Driver as a result of failing to update his/her bank account details or for any other errors or omissions outside of cab:app’s reasonable control (including but not limited to the failure of the bank’s automated clearing services failing to deposit funds).
    10. Drivers acknowledge that payments made by debit or credit card may be subject to fraudulent or illegal activity. In the event the Passenger’s bank, building society, credit card company or such other financial service provider, including any company or collection agency acting on its behalf (“Bank”) makes any claim against cab:app for recovery of payments made to cab:app through use of the App, Website or cab:app Services, cab:app reserves the right to recover from the Driver such amounts claimed by the Bank.
    11. Drivers using the cab:app Service agree to adhere to any Relevant Taxi Laws and any Driver found to be failing to comply either these Terms or any Relevant Taxi Laws will be suspended or removed from the cab:app Service. We strongly recommend all Drivers read and fully understand any applicable Relevant Taxi Laws.
    12. Each Driver shall warrant and agree that they:
      1. possess a valid driver’s licence and are authorised to operate a taxi and have all the appropriate licences, approvals and authority to provide transportation for hire;
      2. have the legal right to operate the taxi which they intend to use when accepting Passengers and that such taxi is in good condition and meets industry safety standards; and
      3. have valid public liability insurance policy in place.
    13. In agreeing to these Terms both Drivers and Passengers agree to allow each other to see each other’s relevant locations via GPS tracking technology after a Driver has accepted a particular Passenger’s Hail.
    14. GPS tracking technology will cease to function when the Driver either informs the Passenger they are at the pickup location by tapping the “Arrived at pick up” button or after “Payment” has been taken.
    15. Drivers using the cab:app Service warrant and undertake that they will not start the charging meter for the Passenger until one (1) minute after the agreed pick up time, provided that the Driver is at the pick up address.
    16. Passengers using the cab:app Service acknowledge that Drivers may be entitled to charge additional fees on all Hails made via the App in accordance with the Relevant Taxi Laws and any applicable fare guides. Such additional fees may include, but are not limited to, telephone/internet booking fees, soiling and waiting time fees, both in accordance with the local authority tariff card, all of which are chargeable at the Driver’s discretion.
    17. We reserve the right to make such changes to the App or the Website or part thereof from time to time at our sole discretion, and we may from time to time update, add, remove, modify and/or vary any elements, features or functionalities of the App or the Website.
    18. We may make available, from time to time, promotional codes for use on the cab:app Services permitting:
      1. Drivers the opportunity to accrue Driver Cashback as outlined in clause 3.19 below; and
      2. Passengers the opportunity to accrue Passenger cab:miles as outlined in clause 3.20 below,
    19. together the “Promo Codes”.
    20. Driver Cashback
      1. Subject to clause 3.19.2, Drivers may earn cashback on accepted Hails from Passengers who are registered with cab:app (“Driver Cashback”).
      2. Driver acknowledges and agrees that Driver Cashback may only be earned on:
        1. credit and debit card transactions processed using cab:app; and
        2. from any Passenger journeys on cab:app where that Passenger has entered the unique Driver Promo Code,
      3. each a “Qualifying Transaction”.

      4. Driver acknowledges that the amount of Driver Cashback accrued for each Qualifying Transaction may vary, as determined by cab:app from time to time. All Driver Cashback earned will appear on the Driver’s home page of the App.
      5. At the end of cab:app’s financial year, currently 31st March (“Year End”), Drivers may at any time within three months of the Year End withdraw the value of the Driver Cashback as cash.
      6. As an alternative to withdrawing the Driver Cashback as cash in accordance with clause 3.19.4.1 and subject to cab:app introducing the relevant scheme, Drivers may have the option to acquire equity in cab:app within three (3) months of the Year End. The introduction of such a scheme is made at cab:app’s sole discretion and cab:app is under no obligation to introduce the scheme. In the event such a scheme is introduced by cab:app, it will form a completely separate arrangement to these Terms, and cab:app will provide Drivers with details of any such scheme as and when it is introduced.
      7. Any Driver Cashback earned during the previous financial year and not withdrawn as cash or converted into Shares (if applicable) within the three month period referred to at clause 3.19.4 will automatically expire and be removed from the Driver’s account.
      8. Driver Cashback awarded may be removed or cancelled at any time if we determine that the Driver Cashback were accrued in breach of these Terms, awarded in error (e.g. earned outside of a Qualifying Transaction).
      9. Driver Cashback has no value until converted in accordance with this clause and is for the applicable Driver’s sole benefit. Driver Cashback is non transferable to any other Driver, Passenger or other third party.
      10. We are under no obligation to award Driver Cashback for any reason outside of the Qualifying Transactions.
    21. Passenger Cab Miles
      1. The value (if any) attributed to Passenger cab:miles (“Miles”) will be set out on the Passenger App and may be amended or changed by us, in our sole discretion, from time to time.
      2. Miles may be accrued where:
        1. Passengers Hail a Driver using the cab:app Services via the App;
        2. a Passenger shares a Promo Code with another Passenger who then registers and uses the cab:app Services using the shared Passenger Promo Code; or
        3. cab:app awards that Passenger with additional cab:miles, at cab:apps’ sole discretion.
      3. Miles may be redeemed by the Passenger:
        1. on a Fixed Price Hail, provided that the Passenger has at least £5 / €5 worth of Miles to redeem on such Fixed Price Hail; or
        2. as a cash equivalent donation to one of our charity partners, a list of which will be display on the Passenger App.
      4. Miles awarded may be removed or cancelled at any time if we determine that the Miles were accrued in breach of these Terms or were awarded in error.
      5. Miles have no value until converted in accordance with this clause 3.20.
      6. We are under no obligation to award Miles for any reason outside of clause 3.20.2.
    22. We may make available, from time to time, promotions for Drivers in the Driver promotions section of the Website and App. We reserve the right to amend or remove any promotion listed on the Website or App at any time. Such promotions may be subject to additional terms and conditions.
    23. Drivers are able to record and report any taxi related incident to cab:app and a local regulator using the incident reporter included in the App (“Incident Reporter”), which permits photographs, videos and comments relating to the incident to be uploaded via the App. We are in no way responsible for any of your actions when using the Incident Reporter. For the avoidance of doubt, we accept no responsibility whatsoever for any content which may be uploaded onto the Incident Reporter by you, and you accept that you upload content onto the Incident Reporter at your own risk and agree to your name and badge/licence number being submitted to your local licensing authority.
  4. USING THE WEBSITE, THE APP AND THE CAB:APP SERVICES
    1. You are solely responsible and liable for your use of the cab:app Services, the App and the Website. You shall keep your login details safe and secure to ensure that they are not used without your permission. You agree to notify us immediately if you suspect any unauthorised use of your account or access to your login details.
    2. In order to provide you with a safe and secure environment in your use of the cab:app Services and the Website, you shall:
      1. not use the Website for any criminal or tortious activity, including but not limited to, fraud, trafficking obscene material, drug dealing, gambling, harassment, stalking, spamming, sending of invalid data, worms, viruses or other harmful files, copyright, trademark, or patent infringement, or theft of trade secrets or personal data;
      2. not advertise/solicit to any use to buy/sell any products or services through the cab:app Services;
      3. not use your login details and/or account if you are a Registered User, with the intent of impersonating another person;
      4. not allow any other person to use your login details and/or account if you are a Registered User;
      5. not use the information presented on the Website and/or through your use of the cab:app Services for any purposes other than as stated above;
      6. not do anything likely to impair, interfere with or damage or cause harm or distress to any persons using the Website, the App and the cab:app Services or in respect of the network;
      7. not use the Website, the App and/or the cab:app Services and/or do anything that will infringe any intellectual property right or other rights of any third parties;
      8. comply with all instructions and policies which we provide to you from time to time in respect of the Website, the App and your use of the cab:app Services;
      9. co-operate with any reasonable security or other checks or requests for information made by us from time to time; and
      10. use the information made available to you using the Website, the App and the cab:app Services at your own risk.
    3. We take breaches of this provision very seriously and therefore reserve the right to take any action that we deem necessary. This can include, without limitation, suspension or termination of your use of the cab:app Services and/or the Website and/or the App. In certain circumstances we may instigate legal proceedings as appropriate if there is illegal use of our Website, the App or the cab:app Services.
  5. TERMINATION
    1. The circumstances which give us a right to suspend and/or terminate your access to the Website, the App and/or the cab:app Services are as follows:
      1. if our network providers and suppliers cease providing us with their services;
      2. if we have reason to believe that you have breached any of the provisions under these Terms;
      3. where we have reason to believe that you fail to comply with the applicable laws and legislations;
      4. where we have reason to believe that your login details and account with us may have been hacked into by a third party and used without your authorisation; or
      5. in situations where we have reason to believe that you have provided us with false, inaccurate or misleading information when you registered with us.
    2. You may terminate your Contract by ceasing all use of the cab:app Services, the App and the Website and notifying cab:app in writing (which may include by e-mail). If you do not follow the instructions set out in this clause 5.2, your Contract with us shall not be deemed to have been terminated in accordance with these Terms.
    3. Upon termination of your Contract in accordance with clauses 5.1 and 5.2, you shall not be listed as a Registered User with us and therefore, cease to have any use of the Website, the App and the cab:app Services as a Registered User.
    4. For the avoidance of doubt, upon termination of Your Contract with cab:app for any reason, any Driver Cashback, Passenger Miles, or promotions of any kind offered by cab:app shall also terminate and shall be null and void.
    5. Any money which has been inserted by the Driver into their Driver Wallet, or in any other way through their profile on the App or Website may be refunded, upon termination of Your Contract, at cab:app’s sole discretion.
    6. Once the cancellation is processed, a confirmation email will be sent to the Registered User's email account. If a Registered User has a question about the cancellation process under these Terms, the Registered User may contact cab:app at support@cabapp.net
  6. WARRANTIES AND LIABILITIES
    1. You hereby warrant that (a) you have the right and capacity to enter into and be bound by these Terms; and (b) you shall comply with all applicable laws regarding your use of the Website, the App and the cab:app Services.
    2. We make no representation, warranty, or guaranty as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the Website, the App and the cab:app Services. We do not represent or warrant that (a) the use of the Website, the App and the cab:app Services will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data; or (b) the Website, the App and the cab:app Services will meet your requirements or expectations. The Website, the App and the cab:app Services is provided to you strictly on an "as is" basis. All conditions, representations and warranties, whether express, implied, statutory or otherwise are hereby disclaimed to the maximum extent permitted by applicable law by the company. You acknowledge and agree that the entire risk arising out of your use of the Website, the App and the cab:app Services remains solely with you, to the maximum extent permitted by law.
    3. We only provide you with the facility to obtain transportation services and we do not in any way provide or agree to provide transportation services and nor shall we be liable in any way for whatsoever reason if you fail to make a booking or if a taxi does not arrive.
    4. We may display links to third party websites and third party advertising banners on the Website. However, we cannot be responsible and do not accept any liability for the content and your use of such third party links and advertising banners.
    5. We also rely on other service providers (such as network provider, data centres, telecommunication providers) to make the Website, the App and the cab:app Services available to you. Whilst we take all reasonable steps available to us to provide you with a good level of service, we do not guarantee that the service we provide will be fault free or uninterrupted at all times. We therefore do not take responsibility for any losses you may suffer as a result of delays or failures of the Website, the App or the cab:app Services as a result of our service providers.
    6. To the maximum extent permitted by law, we expressly exclude:
      1. all conditions, warranties and other terms whether expressed or which might otherwise be implied by statute or common law;
      2. any liability for indirect or consequential loss which are losses incurred as a side effect of the main loss or damage;
      3. loss of profit;
      4. loss of income or revenue;
      5. loss of business or contracts;
      6. loss of data;
      7. loss of good will and reputation; or
      8. for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
    7. Nothing in these Terms shall serve to limit or exclude our liability for death or personal injury resulting from our negligence.
    8. Subject to clause 6.7, our total liability to you whether in contract, tort or otherwise in respect of these Terms shall be limited to £75.
  7. INTELLECTUAL PROPERTY RIGHTS
    1. We and our licensors own all rights in the intellectual property rights relating to the Website and the App. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    2. We hereby grant Registered Users a non-exclusive, non-transferable, right to use the Website, the App and the cab:app Services, solely for your own personal, non-commercial purposes (save for Drivers), subject to these Terms. All rights not expressly granted to you are reserved by us and our licensors.
    3. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the cab:app Services, the Website or the App in any way; (ii) modify the cab:app Services, the Website or the App; (iii) reverse engineer or access the cab:app Services, the Website or the App in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the cab:app Services, the Website or the App, or (c) copy any ideas, features, functions or graphics of the cab:app Services, the Website or the App, or (v) launch an automated programme or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any programme which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the cab:app Services, the Website or the App.
  8. COMPLAINTS & FEEDBACK
    If you have reason to believe that any Registered User or visitor has breached any of the Terms herein, please write to us at:  support@cabapp.net, providing us with details of such alleged breach. We welcome any feedback so if you have any questions, feedback or require further information regarding these Terms or the cab:app Services, the Website or the App please contact us via our “Contact Support” link or please write to us at:  support@cabapp.net
  9. DATA PROTECTION
    1. You hereby undertake to procure that your use of the cab:app Services is compliant with all applicable laws and legislation in respect of data protection.
    2. For Personal Data (as defined in the Data Protection Act 1998) processed by you using the cab:app Services, you hereby undertake to act strictly in accordance with the provisions of the Data Protection Act 1998.
    3. We and You acknowledge and agree that you are the data controller and that we are the data processor in respect of the Data (as such terms are defined in the Data Protection Act 1998).  You therefore confirm that you shall be solely responsible for ensuring that any data processing and security obligations under these Terms comply with applicable data protection laws. We shall only process Personal Data for the purposes of providing you with the cab:app Services. We have in place and will maintain for the duration of these Terms, such appropriate technical and organisational measures against the accidental, unauthorised or unlawful processing, destruction, or disclosure of Personal Data and adequate security programmes and procedures to ensure that unauthorised persons do not have access to any equipment used to process Personal Data.
    4. If you have any questions regarding your status as a Data Controller (as defined in the Data Protection Act 1998) we recommend you seek advice or refer to the Information Commissioner’s website for further information.
  10. MISCELLANEOUS
    1. If any of the provisions of these Terms are deemed to be invalid, unlawful or unenforceable for any reason, they will to the extent be severed from the remaining Terms and the rest of the provisions of these Terms shall continue to be valid to the fullest extent permitted by law.
    2. These Terms shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction. If you live outside the UK, English law shall apply only to the extent that it does not deprive you of any legal protection accorded under the law of the place where you are habitually resident. If English law deprives you of any legal protection which is accorded to you under your local law, these terms will be governed by your local law and any dispute or claim arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts where you are habitually resident.

Privacy Policy

Paysme Limited (“We”; “Us”) is committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms and Conditions and any other documents referred to therein), sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how We will treat it.

DATA CONTROLLER

For the purpose of the Data Protection Act 1998 (the “Act”), the Data Controller is Paysme Limited (Company Registration 07435577) having its registered address at 3rd floor, 60 Gray’s Inn Road, WC1X 8AQ, London, England.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you

  1. information that you provide when you use our website www.cabapp.net (the “Website”). This includes information provided at the time you register to use our Services or when you download the app (“Services”). We may also ask you for information when you report a problem with our Website;
  2. if you contact Us by telephone or in writing, We may keep a copy of that correspondence or communication;
  3. details of transactions (including debit or credit card details which are stored on our payment service provider’s secured server) you carry out through the Website and of the fulfilment of your orders; and
  4. details of your visits to the Website and the resources that you access
If you have provided Us with the personal data of another person, you confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and provided him/her with a copy of our Terms and Conditions.

IP ADDRESSES AND COOKIES

We may collect information about your mobile phone, computer or other device from which you access the Website including where available your IP address, operating system and browser type, for systems administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log in to our Website.

Please note that our advertisers may also use cookies, over which We have no control.

RETENTION OF YOUR INFORMATION

We take appropriate measures to ensure that any information collected from you is kept secure and kept only for so long as is necessary for the purpose for which such information is used.

If any of your personal data changes, or if you have any questions about how We use data collected which relates to you, please contact Us using the details below.

We normally update your personal data within seven (7) working days of any new or updated personal data being provided to Us, to ensure that the personal data We hold about you is as accurate and up to date as possible.

USES MADE OF YOUR INFORMATION

We use information held about you in the following ways:
  1. to ensure that content from our Website is presented in the most effective manner for you and your device;
  2. to provide you with information and/or Services that you request from Us or which We feel may interest you, including discount vouchers or special promotions, where you have consented to be contacted for such purposes;
  3. to carry out our obligations arising from any contracts entered into between you and Us; and
  4. to notify you about changes to our Services

We will not share your data with third parties for marketing purposes unless We have procured your express consent to do so.

We will only contact you by electronic means (e-mail or SMS) with information about services similar to the Services used by you through the App or the Website.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties
  1. in the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets; or
  2. in the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets; or
  3. if We are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our Terms and Conditions and other agreements; or
  4. to protect the rights, property or safety of Paysme Limited, our customers or others.

YOUR RIGHTS

You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your data to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise this right at any time by contacting Us using the contact details below.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information We hold about you.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies.

CHANGES TO OUR PRIVACY POLICY

Any changes We may make to our Privacy Policy in the future will be posted on this page and on our Website.

CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to 3rd floor, 60 Gray’s Inn Road, WC1X 8AQ, London, England. or to support@cabapp.net

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